Do you have any Questions?

Frequently asked questions

Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

Frequently asked questions

Do you sell to individuals or businesses?
Our core focus is professional and trade customers, including spare-parts retailers, workshops, service centers, and other automotive businesses. Retail availability should be confirmed with the relevant branch.
How can I check whether a part is available?
Send the brand, part number or OE number, vehicle make, model, year, engine information, and required quantity. Clear photos can also help the sales team identify the item.
Do you deliver outside Cairo?

Yes. The company profile states that Maamoun Farag Group serves customers across Upper Egypt and all governorates through its distribution network. Delivery terms and timing depend on the order and destination.

Are all products shown on the website always in stock?

No. The website should present product categories and brands, while availability is confirmed at the time of inquiry. Stock changes by reference, vehicle application, and warehouse.

Can you help identify a compatible spare part?

The sales team can assist when provided with accurate vehicle and reference information. Final compatibility should be verified using the manufacturer catalogue, OE number, VIN, or professional inspection.

Are the products genuine?

The website should state only what the company can document. Use original packaging, supplier invoices, traceability labels, and manufacturer verification tools where available. Avoid blanket claims unless supported by procurement records.

Other Questions

What warranty applies?

Warranty and return conditions vary by product and supplier. The final website must publish Maamoun Farag’s approved commercial policy and any product-specific terms.

Which brands do you supply?

The current presentation includes ZF, LEMFÖRDER, SACHS, TRW, Textar, Elring, Pierburg, Valeo, Kolbenschmidt, Teknorot, EGT, and MFilter. Current availability should be confirmed with the sales team.

Can I request a quotation for several items?

Yes. Upload or send a list containing part numbers, quantities, vehicle applications, and preferred brands. The commercial team can review the request and respond with available options.

Where are your branches?

The presentation names Main, Heliopolis, Dokki, Shobra, and Downtown branches. Exact addresses, telephone numbers, maps, and working hours must be confirmed before publication.

Faq

Ask Us